American Family HHA (Family Room Portal)
American Family HHA Gives You the Option to Monitor Your Loved One’s Care Online
We understand how stressful it can be to have a loved one that needs help living independently.
How Does It Work?
Once you receive an emailed invitation giving you access to our online Family Room portal, you will be able to do the following:
a. Keep live track of caregiver status updates
b. Coordinate and schedule events with other family members
c. View your invoices online
Convenience and Peace of Mind
When family members live far apart, the Family Room keep families informed and confident in the services they receive.
Care Plans and Shift Notes
When the caregiver clocks out, completed tasks and voice notes are updated. These updates are sent to the care coordinator and to the Family Room
Give family members the ability to monitor prescriptions and dosage to ensure that everyone is on the same page.
View the Care Calendar
Keep all parties informed about the scheduled care provided by your agency in a monthly or weekly view.
Review Care Logs and Shift Tasks
Family Room users can review completed care logs as well as current shifts in real time, including task updates and voice commentary by the caregiver